Luiz Santoyo

Santoyo is considered the father, and one of the most experienced professionals in the Document and Information Management business in Brazil, having led the development of the entire industry for 28 years. Since 1982 he worked as an executive of renowned companies, responsible for all areas, from Sales to Operations, from M&A to Strategic Planning. He pioneered the launch and development of Document BPO and DMS services through Information Process, integrated to Document Management. He was one of the founders and the President of ABGD, the Brazilian Document Management Association, from 2004 to 2009.

Prior Document and Information Management experience:

Board President , Executive and Shareholder , Iron Mountain do Brasil

Responsible for M&A, participated in many acquisitions and in the integration of those acquired companies on the Iron Mountain operations. Responsible for the Strategic Planning and the launching of Document Business Process Management and BPO services. Being president of the board, he acted as executive president while the position was vacant.
President , SSG Serviços e Sistemas Gerenciais

Santoyo founded and ran SSG, a Brazilian BPM, Records Management and Offsite Vault company in 1991. Beginning as a very small family business, Santoyo built it into the position of the second largest company in the Brazilian market. The main factors responsible for this success were consistent growth through new products and services, quality assurance, as well as very close relations with the customers.
Vice President , Brink’s do Brasil – Serviços Especiais

Responsible from the outset for all areas of operations of Brink’s Special Services (part of the Brink’s conglomerate). Within 5 years, the business grew to more than 40 branches. Taking advantage of the Brink’s security process, Santoyo developed services related to Document Management such as Vault, RM and Bank back offices based on microfilm and imaging.
Bell & Howell , Commercial Director

Responsible for all areas related to microfilm, including services, software and hardware. Santoyo was chosen to be the main executive responsible for selling the company in Brazil.