Business Process Outsourcing (BPO), or more correctly Document Business Process Management (DBPM) is considered the critical next step in the evolution of service offerings by document management companies.
As the Document and Information Management (DIM) industry explores new ways of becoming more indispensable to key clients while expanding services, DBPM has quickly risen to the forefront. Since it deals with highest-value services, such as mission-critical information processing needs of a client’s revenue stream, it allows a DIM company to elevate its relationship with its most important clients and reach the most senior decision makers within those clients.
Given the level of visibility and its associated scrutiny within client organizations, it is critical that service providers have support and guidance in representative solutions provided for similar client needs, structuring contracts, pricing and understanding competitive industry dynamics from around the world.
The K-2 Partners team has developed and run some of the most complex DBPM client delivery solutions in the industry. We have designed, selected technology infrastructure, developed, and implemented these solutions for dozens of client organizations with thousands of people working under our management.
We have also purchased and sold dozens of DBPM providers across the globe. This gives us unique insight into the key challenges of structuring and valuing transactions in this growing industry sector.
Our unparalleled experience in solution implementation as well as the buying and selling of solution providers in the DBPM space uniquely positions us to help our clients acquire, grow and eventually sell their DBPM business, while helping them unlock the full value of their investment.
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